Lorson Resources Limited - Enterprise Content Management (ECM) Master Class

DESCRIPTION

The ECM Master Training Class provides you with an excellent coverage of ECM with the main
elements from AIIM’s ECM Strategic, Practitioner and Specialist training programs in addition to case
study exercises. This 4 day training program covers why, what and how to implement ECM.

The ECM Strategic component provides you with the knowledge to get ownership and support by senior executives and users
The ECM Concepts component covers the information lifecycle and related concepts such as Electronic Document Management, Collaboration, Business Process Management and Electronic Records Management.
The ECM Process component covers the implementation of programs and projects, and related processes such as Information Governance, Concepts of Operations, Information Survey, Business Case, IT infrastructure details and After Implementation Management.
The ECM Case component allows to you discus, share and learn global best practices for ECM.

OBJECTIVES

Strategic Component: (Why ECM?)

Understand the concept of ECM and its business drivers
Be able to justify a “wake up call” about the need for best practice ECM
Make an explicit link between ECM and current situation
Structure for identifying information assets
Enable content collaboration and reuse across an organization
Identify necessary resources and responsibilities for ECM
Explore the implications of a strategic ECM decision
Gain commitment for change

Concepts Component (What is ECM?)

Understand the information lifecycle, focusing on electronic content
Consider the sources of information and appropriate capture mechanisms
Decide upon relevant storage models including audit trail and storage technologies
Consider the different concepts for managing information and content, such as BPM, Workflow,
Collaboration, and Business Continuity
Review digital preservation techniques
Consider different ways of delivering information and content to employees, partners and customers
Decide upon re-purposing and interoperability
Review necessary metadata and indexing
Explain the concepts of classification and different approached depending on local business needs
Cover search and retrieval
Discuss different levels of access control and security
Define interfaces, legacy systems and migration
Understand the impact of Legislation, Standards and Regulation

Process Component (How do you implement ECM?)

Manage an ECM program consisting of several coordinated projects
Identify the new roles, responsibilities and organizational structure necessary to provide governance and management
Understand the “Concept of Operations” as a shared vision of an ECM future
Plan and execute an Information Survey – what information do we have?
Develop a Business Case for ECM
Identify the business requirements of ECM systems
Develop and implement a Business Classification Scheme
Understand details of user groups and users
Recognize the impact of implementing ECM on the organization’s IT infrastructure
Plan Pilot Implementation / Model Office
Plan roll-out stage of ECM Projects
Recognize the steps involved in sustaining ECM after implementation and realising the benefits