This is an ideal solution to one of the most persistent organizational problems – tracking every piece of incoming and outgoing correspondence to ensure nothing falls through the cracks. A simple web or server based solution to Track, Route, Retrieve & Manage email, paper forms, electronic forms, letters, phone calls, etc.ccmMercury is a workflow tracking application that strikes a “just right” balance between the flexibility needed to handle a broad range of tracking scenarios and the simplicity users need to be most productive.

ccmMercury enables users to track all the activities associated with a document and to see, at a glance, the complete status of the record and its workflow. The ccmMercury client software provides numerous useability features that save time and keystrokes for entering new records, assigning routing templates and running searches or reports. This makes the PC client version ideal for people in corresondence units, administrative support, and other areas where the goal is high volume and high productivity.

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